Guide Video

GDPR Compliance

Guide Video (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of individuals who visit our website, (“Website”). This GDPR Compliance Policy explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.


Data Controller

Guide Video is the data controller for the personal data collected and processed through the Website. Our contact details are as follows:

Guide Video

2 Queen Square, Liverpool L1 1RH


Types of Personal Data We Collect

  • Personal Data Provided by Users: When you interact with the Website, you may provide us with personal data such as your name, email address, and any other information you voluntarily submit through contact forms or when subscribing to our newsletter.
  • Automatically Collected Data: We may collect certain information automatically when you visit the Website, including your IP address, browser type, operating system, and referring URLs. This information is collected through cookies and similar tracking technologies. For more details, please refer to our Cookie Policy.


Purposes and Legal Basis for Processing Personal Data

We process personal data for the following purposes and on the legal bases outlined below:

  • Performance of a Contract: We may process personal data to fulfil our contractual obligations and provide the services requested by users, such as responding to inquiries or providing access to certain features of the Website.
  • Consent: If you have provided your consent, we may use your personal data to send promotional emails or newsletters. You can withdraw your consent at any time by following the instructions provided in the communication or contacting us directly.
  • Legitimate Interests: We may process personal data for our legitimate interests, such as improving the functionality and security of the Website, analysing website usage to enhance user experience, and protecting our rights and interests.


Sharing and Disclosure of Personal Data

We may share personal data with the following parties, as required or permitted by law:

  • Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as website hosting, data analysis, and email marketing. These service providers will have access to personal data only to the extent necessary to perform their functions and are contractually obligated to protect the confidentiality and security of the data.
  • Legal Requirements: We may disclose personal data if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or similar governmental or regulatory requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal data may be transferred to the acquiring entity or successor.


Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect personal data, we cannot guarantee its absolute security.


Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this GDPR Compliance Policy, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely delete or anonymise it.


Individual Rights

Under the GDPR, individuals have certain rights regarding their personal data. These rights include:

  • Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of that data.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete.